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What is zenprojex.com?
Zenprojex is a platform to buy digital services by customers for IT projects.
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Who is zenprojex.com?
zenprojexb" is a registered trademark by Bluerise Technlead Pvt. Ltd. which is from Hyderabad, Telangana, India as head of operations and services are providing to international customers.
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How to Register?
zenprojexb" allows registration to customers from Register Link by providing the customer's Company, Email ID, Phone number, and other details. We will review your details and approve you have a client/customer.
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What is Service Catalogue?
The service catalog is a list of IT digital transformation services as products with the scope of work, out of scope work, and assumptions based on our multiple project's execution experiences.
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How to place order?
Once you log in as customer, you will have services are listed under the products section. Click on the Buy option which will add your services to cart. Use the checkout option with the payment gateway option.
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What are the payment options?
Our platform is enabled with an online payment gateway using Razorpay for Indian customers and Paypal for the Rest of the international customers. We allow payments in dollars considering the international customers.
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Why Paypal registration is mandatory during checkout?
The guest checkout option is unavailable for Indian Merchants. This option has been disabled due to an increase in disputes and chargeback cases and hence for Seller protection the action will be taken by Paypal. Hence customers will have to create a PayPal account to make payments.
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What if customer want to pay based on milestone?
Our support team will help you to convert your order into Milestone based project and billing will be splitted on Milestone based with terms and conditions agreed.
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What happens when customer places order?
Once a customer places an order online, the order will get converted into a project. Required consultants will be allocated to the project and engaged with activities.
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What if customer wants to cancel the order?
Customers have to raise disputes tp cancel the project. Our project team and legal team will review the project actual status and settle the payment based on mutual agreement with the customer. We recommend customers have a discussion with the team and review the issues provocating to the cancellation of the project. Most of the disputes are clarified over the mutual discussions.
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Who are the project team?
Project team members are full-time or Part-time employees of BLuerise Techlead Pvt. Ltd. All our Project team members are well qualified and most of the consultants are certified in designated technologies.
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What kind of access customer requires to provide to delivery project?
Customer needs to provide VPN access, Operating system-level access, Application level access which will depend on the type of service obtained by the customer.
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How secured is customer system's credentials shared on zenprojex.com?
We legally comply with all data security policies. All our consultants and project team members are legally bound to terms and conditions of customer data and credential usage. We recommend customer to de-activate/change the credentials, once projects marked as completed/canceled.
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How to register as Service Provider?
All qualified consultants are eligible to provide services to the customer. You will be required to undergo a Full-time or Part-time employee evaluation program. Write to us through the Contact page on our website.